Frequently Asked Questions
Everything you need to know about our authentic Irish knitwear and heritage pieces.
Are your products authentically made in Ireland?
Yes, we pride ourselves on sourcing the finest knitwear, tweeds, and accessories directly from traditional craftspeople and mills across County Donegal and Ireland.
What is the best way to care for my wool garments?
To preserve the natural fibers, we recommend hand washing in cool water with a gentle wool detergent and drying flat. Avoid hanging wool sweaters to prevent stretching.
Do you offer international shipping?
We ship worldwide. Delivery times vary by location, but most international orders arrive within 7-14 business days via our tracked courier service.
What is your return policy?
We accept returns within 30 days of purchase, provided the items are in their original condition with tags attached. Please note that return shipping costs are the responsibility of the customer.
How do I determine my correct size?
Each product page features a detailed size guide. Since traditional Irish knitwear can have a more generous fit, we recommend comparing the measurements to a garment you already own.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.